Microcosm Logo

Dinkey & Dinkey Pro/FD Knowledge Base
Browse By Category:
Look Up Error Number:

Glossary   |   Contact Us

Error 50

Views: 2618
Rating: 101
Rate It:

Program: Protected Program

Description: There are various reasons why your protected program may give error 50

Relevant Version: all

1) DDNet is not running.

2) ddnet is running but the DinkeyNetPath you gave it does not match the DinkeyNetPath specified in the <prodcode>.ini file on the workstation.

3) ddnet is running as a service and you have specified a DinkeyNetPath that uses a mapped drive or UNC path name (you must specify a local path).

4) ddnet is running with the correct DinkeyNetPath but does not have full (i.e. create, read, write, delete) access rights to the DinkeyNetPath & subdirectories. If ddnet is running under Linux then it should be running in the same group as all the users running the protected program.

In the case of 3 and 4 ddnet will give error messages (if running as a program they will be in the ddnet.log file and if running as a service then they will be in the event log - application data) but continue running.

This error can also occur (sporadically) if you are using Windows 2008 Server with Windows Vista or WIndows 7 clients. Microsoft admit this is a problem with the SMBv2 network caching - see http://support.microsoft.com/kb/963044. If you upgrade to the latest Dinkey SDK (at least 4.20 release 7) then the protection check should work as normal.

More Help

If this article did not help you to solve your problem, please use the menu at the top of the page to browse or search more articles, or to contact our support team.

Related Articles
articleError 36
Others in this Category
articleError 1
articleError 309
articleError 292
articleError 225
articleError 221

© 2021 Microcosm Ltd.

Valid XHTML 1.0 Valid CSS 2.0