CopyMinder Support
These support pages are for Microcosm customers. If you are an end-user of software that is protected by one of our products, please contact your software vendor. We are not able to support you directly. If you purchased your Microcosm product through one of our partners, please contact them for support. For presales and general enquiries, please use our enquiry form.
Please note that you won't be able to contact us by phone on the following dates:
- Thursday 21 August 2025
- Friday 22 August 2025
- Monday 25 August 2025
- Tuesday 26 August 2025
You can still contact us via our website and by email, but it may take us a little longer than normal to get back to you.
You can still place orders online during this time, for dispatch on Wednesday 27 August. If you require delivery of an order in the last week of August, please place and pay for that order by Tuesday 19 August for dispatch on Wednesday 20 August.
The CopyMinder Knowledge Base provides solutions to all of the most common problems users might experience when using CopyMinder. For the fastest solution to your problem, please check the Knowledge Base before contacting us.
Before contacting us, please check you are using the latest version of the CopyMinder SDK. You can view the version history to see if your problem has been resolved in a more recent version. If you can't find the answer you're looking for, you can use the CopyMinder Knowledge Base to contact the CopyMinder Support Team directly.
If you can't find the answer you're looking for, you can use the CopyMinder Knowledge Base to contact the Support Team directly.